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Systems Analyst and Database Administrator

Coral Gables, Florida

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The Information Technology (IT) department is a critical part of City National Bank of Florida and is responsible for developing, maintaining, and securing the company's technology infrastructure. Our IT department provides technological solutions to support business operations, enhance communication, and improve productivity. We employ a wide range of professionals, including software developers, network administrators, database administrators, and IT support specialists. These professionals work together to design, develop, deploy, and maintain various technological solutions.

  • Job Type: Full Time
  • Workplace Policy: Hybrid
  • Travel: Minimal (if any)

Success Profile

  • Achiever
  • Collaborative
  • Technologically Savvy
  • Multi-tasker
  • Digitally Savvy
  • Problem Solver

Culture

Our entrepreneurial, win-together team thinks boldly, looks to and learns from each other, and is focused on creating big client successes that lead to big career growth.

“One of the things I love most about being an IT professional at CNB is the sense of purpose and impact that it provides. In today's digital age, technology is at the heart of many businesses and organizations, and being a part of that means that I am helping to shape and improve the world around me. At CNB, we thrive on making this happen. Whether it’s developing new software applications, securing sensitive data, or managing complex systems, being a CNB IT professional allows me to make a meaningful contribution to the lives of our employees daily.”

End User Technology Support, City National Bank of Florida

Systems Analyst and Database Administrator

Workplace Policy Hybrid Job ID 2026-6132 Date posted 09/22/2026
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About Us

Think BIG. Achieve More.

At City National Bank of Florida, we invest in our people and the communities we serve. Join a team where ambitious careers and meaningful relationships thrive together. We’re entrepreneurs at heart—growing fast, making an impact, and shaping the future of banking in Florida. To learn more about City National Bank of Florida visit About Us!


Overview:

The Systems Analyst & Database Administrator is responsible for administering, monitoring, supporting, and continuously improving the Bank’s on-premises and cloud database environments. The position serves as a primary technical resource for database availability, performance, capacity, security, patching, backup, recovery, production support, and service restoration across business-critical data platforms.

The role also administers and supports the Power BI environment and Gateway infrastructure, including data source connections, credentials, configuration changes, refresh connectivity, platform monitoring, and technical support required for successful report deployments. The position works closely with Data Operations, Data Engineering, Data Architecture, Information Infrastructure, Cybersecurity, application support teams, vendors, and business stakeholders to resolve operational issues, implement changes, improve early-warning capabilities, and ensure reliable delivery of enterprise data services.

The incumbent applies systems-analysis techniques to evaluate operational requirements, troubleshoot complex technical issues, document solutions, and identify opportunities to automate repetitive activities, modernize legacy components, and improve operational resiliency.

What You'll Do:

  • Applies systems analysis techniques and procedures to determine hardware, software, database, and system requirements that support business and operational needs. 
  • Administers and maintains enterprise database platforms across on-premises and cloud environments, ensuring reliability, performance, security, and availability.
  • Monitors database health, performance, capacity, storage utilization, and operational processing activities to identify and resolve issues that could affect service delivery.
  • Independently investigates and resolves database-related incidents, service requests, production issues, and operational exceptions within established service levels.
  • Performs database performance analysis and tuning, including optimization of queries, indexes, stored procedures, database objects, and configurations.
  • Plans, coordinates, tests, and implements database maintenance activities, including software upgrades, patches, configuration changes, and platform enhancements.
  • Maintains and tests database backup, recovery, disaster recovery, and service restoration procedures to support business continuity and operational resiliency.
  • Administers and supports Power BI environment components, including Gateway infrastructure, data source configurations, credentials, connectivity, and deployment dependencies.
  • Provides operational support for Power BI solutions by troubleshooting environment, connectivity, refresh, Gateway, and platform-related issues and coordinating resolution with the appropriate teams.
  • Supports database, reporting, integration, and data platform initiatives by translating business and technical requirements into operational solutions.
  • Participates in database migrations, system implementations, data conversions, infrastructure changes, and technology modernization efforts.
  • Collaborates with Data Operations, Data Engineering, Data Architecture, Infrastructure, Cybersecurity, vendors, and business stakeholders to support enterprise data services.
  • Supports operational monitoring, process integrity validation, and early detection of failures affecting databases, integrations, reporting environments, and other data services.
  • Participates in automation and continuous improvement initiatives that improve monitoring, reliability, operational efficiency, early-warning capabilities, and service delivery.
  • Implements production changes in accordance with established change management, testing, approval, documentation, evidence retention, and rollback requirements.
  • Maintains technical procedures, operational runbooks, knowledge articles, recovery plans, implementation records, system inventories, and supporting documentation.
  • Provides technical support for audits, regulatory reviews, risk assessments, control testing, evidence requests, and remediation efforts.
  • Supports database security, access management, data protection controls, and compliance with applicable security, privacy, and regulatory requirements.
  • Evaluates database technologies, administration tools, monitoring platforms, vendor solutions, and automation opportunities that improve operational effectiveness and reliability.
  • Participates in integration and orchestration improvements intended to reduce repetitive work, modernize legacy processing, and improve detection and recovery when processes fail.
  • Participates in on-call, after-hours, weekend, holiday, maintenance, and recovery activities as required to support critical enterprise data services.
  • Performs other related duties as assigned in support of Enterprise Data Management objectives and operational service delivery. 

Qualifications:
  • 5-7 years of progressive experience in systems analysis and database administration. 
  • 5-7 years experience administering and supporting Microsoft SQL Server environments in production. 
  • 3-5 years experience support database performance  tuning, backup and recovery, disaster recovery, patch management, and production support. 
  • Experience troubleshooting database, application, and connectivity issues in complex enterprise environments.
  • Experience supporting production incidents, service requests, operational monitoring, and service restoration activities.
  • Experience with T-SQL development, query optimization, stored procedures, functions, views, indexes, and database maintenance activities.
  • Experience supporting Power BI, SQL Reporting Services, SSIS, Azure Data Factory, or similar reporting and data integration technologies.
  • Experience with data analysis, data modeling, data warehouse concepts, and reporting environments .
  • Experience in banking, financial services, or other regulated industries.

Education:
  • Bachelor's Degree in Computer Science, Information Systems, or a related field.
  • An equivalent combination of education and/or relevant professional experience may be considered in lieu of a degree.

Benefits & Perks

We offer a competitive benefits package designed to support your success:

  • Health Coverage: Medical, dental, and vision plans with employer contributions.
  • Retirement Savings: 401(k) with matching.
  • Paid Time Off & Holidays: Generous PTO and paid holidays.
  • Wellness Support: Access to mental health and financial wellness resources.

Visit our benefits page to learn morBenefits!

Join City National Bank of Florida. The possibilities are endless.


Special information to candidates:

Equal Opportunity

City National Bank of Florida is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, national origin, age, disability, genetic information, protected veteran status, or any status protected by federal, state, or Florida law. We comply with the ADA and applicable Florida laws.

Interview Guidelines

To ensure a fair and consistent interview process, applicants are not permitted to use AI-enabled devices during interviews, including AI glasses or similar wearable technology that can record, transmit, or generate real-time information. 

Accommodations

Applicants who require a reasonable accommodation to participate in the interview process should contact talent.attraction@citynational.com in advance of the interview to submit an accommodation request. City National Bank of Florida will engage in the interactive process and provide reasonable accommodations in accordance with applicable law.


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Benefits

  • Medical

    We are proud to offer you a choice of medical plans that provide comprehensive medical and prescription drug coverage. The plans also offer many resources and tools to help you maintain a healthy lifestyle.

  • 401(k)/Retirement Plans

    We don't just want you to have a great career, but a great life, so we provide a comprehensive 401(k) program that provides 100% match up to 5%.

  • Tuition Reimbursement

    We offer you the opportunity to make your educational dreams a reality. We provide financial assistance for undergraduate and graduate studies.

  • Holidays

    As if we don't have plenty of PTO, we also celebrate all national holidays. This perk just keeps on giving: see the list of holidays.

  • Awards & Recognition

    We believe that employee engagement doesn't just happen, you have to make it happen, and we do. Here you will have very strong awards and recognition programs that celebrate the true you.

  • Flex Time

    We are all-in on the office, but understand that working from home has some benefits, so, for some roles we offer the best of both worlds. We have a hybrid work schedule so you can too.