Association Banker

The Association Banker is tasked with fostering and managing commercial banking relationships within the Community Association sector. With a focus on both maintaining existing clients and acquiring new ones, the Banker's primary goal is to drive deposit business growth. Through the provision of customized Treasury Management solutions, they play a pivotal role in optimizing the financial operations of property management firms.

Collaborating closely with designated Bank Centers, the Banker works to establish, expand, and fortify Association Relationships within their designated geographic area, aiming to secure a competitive market share.

The role necessitates delivering exceptional client service, while ensuring strict adherence to the Bank's BSA/AML policies and compliance standards. This includes promptly addressing client inquiries and providing top-tier service. Additionally, the Banker is responsible for advancing Associations through various means, including business development initiatives, participation in social functions and trade shows, and fostering relevant Centers of Influence.

Principal Duties & Responsibilities:

Business Development:

• Meeting or exceeding goals for new business, profitability, credit quality, and regulatory compliance.
• Generating proposals, developing sales strategies, and acquiring new clients within the Florida market.
• Proactively networking and building associations through various channels including social functions, trade shows, and cultivating Centers of Influence (COIs).
• Conducting regular outreach activities such as calls, emails, meetings, and attending trade events to drive awareness of bank products.
• Client Relationship Development:
• Establishing and maintaining relationships with current clients and prospects to drive new deposit business growth.

Customized Solutions:

• Offering tailored Treasury Management products and services to optimize financial operations, particularly for property management companies.
• Partnership and Expansion:
• Collaborating with Bank Centers to establish and expand Association Relationships in the designated geographic area.
• Working closely with various divisions and departments within the bank to handle transactions, resolve client issues, and streamline onboarding processes.

Autonomous Expansion:

• Expanding existing relationships and seeking new business opportunities through client referrals and COIs.
• Market Understanding:
• Maintaining a deep understanding of the market, including competitors, to strategically advance the business.

Product Knowledge:

• Maintaining expert-level understanding of all financial products, policies, and services offered by the bank.

Loan Management:

• Overseeing loan disbursements and assessing loan funding availability for clients.

Trade Shows and Networking:

• Participating in trade shows and networking events across the state to promote association banking.

Collaboration with Business Market Leaders:

• Working with Market Leaders to identify deposit and loan opportunities within respective markets related to association banking.

Client Service Excellence and Compliance Adherence:

• Delivering high-quality client service while ensuring strict adherence to BSA/AML policies, compliance regulations, and internal procedures.

• 2-4 years of business development experience in Community Association Industry (HOA) or equivalent HOA related experience.
• 2-4 years of building and expanding new banking relationships experience.
• Proven success in generating new business.
• Demonstrated business acumen with the ability to quickly identify a path to economic and customer success.
• Thorough understanding of the local market and a solid base of required contacts.
• Confidence and the ability to maintain a strong network of internal and external relationships, along with a visible profile within the business.
• Ability to influence and engage peers within the marketing, sales, and product organizations.
• Innovative thinker, with a track record of translating strategic thinking into action plans and tangible results.
• Excellent credit analysis and relationship management skills.
• Exceptional written, oral, and executive presentation skills.
• Proficiency in MS Office Suite (Word, Excel, Outlook).

• Bachelor's Degree in Business, Real Estate or related field required.

• Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
• Please view Equal Employment Opportunity Posters provided by OFCCP here.
• The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
• Reasonable accommodation may be made to assist individuals with disabilities to complete the online application process. Please contact our Human Resources Department at 305-577-7680 or by e-mail at employment@citynational.com.