Workplace Policy On-Site Job ID 2024-5115 Date posted 11/13/2024 Overview:

The International Banker is responsible for building, managing and retaining a portfolio of international affluent individuals, and entrepreneurs. The Banker expectation is to meet and exceed goals by developing new Wealth and Depository relationships from prospects and existing clients. Through a proactive need based selling approach, the banker will cross-sells bank products, including but not limited to Treasury Management Services and consumer lending products. The Banker will collaborate with the assigned partner to establish, build, and expand Commercial Relationships for affluent individuals (non-domestic). 

The International Banker is expected to deliver the highest level of client service to the client base while adhering to the Bank's BSA/AML, Compliance and Policies and Procedures, responding to all client requests on a timely basis and providing prompt and white glove service. Responsible for the development of International Private Clientele through business development, social functions, association memberships and development of relevant international COIs.

Principal Duties and Responsibilities:

• Develop new client business in target international using external knowledge of market (LATAM).
• Meets or exceeds investment referral goals, deposit goal DDA and interest bearing accounts adhering to corporate, legal, and regulatory policies, guidelines, and requirements regarding compliance.
• Collaborates with the team to generate, identify, qualify, and prioritize new prospects.
• Independently expands existing relationships and solicits new business through client or COI referrals.
• Stays abreast with the market, the competition and has an informed, strategic view for the business.
• Generates proposal and develops sales strategies at an expert level.
• Develops, expands, and maintains referral sources.
• Documents relationship process as needed as per procedures.
• Works with clients in assessing client goals, analyzing gaps or problems and propose solutions.
• Acts as client’s advocate in securing suitable credit and cross selling products and services.
• Evaluates business, management, industry, financial and structural risk, and documents assessment in a credit approval document.
• Organizes and leads involved sales initiative, including generating complex, customized proposals.
• Works to develop and maintain solid relationships with all partners.
• Maintains knowledge of cross border rules, limitations and requirements.
• Maintains expert level knowledge of all financial products (including Investments & Trust) and services.
• Participates in special projects as needed.
• Participates in community organizations and activities.
• Bankers who hold a FINRA license are required to maintain their license in good standing by adhering to policies and procedures, including completion of all firm and regulatory trainings. Bankers must remain current on product knowledge and general investments.
• Meets the requirements of the S.A.F.E Act and expected to follow procedures including notifying Human Resources of any changes in current status.

Qualifications:

• 2-4 years of direct sales and International Personal Banking development experience.
• Must have prior International client experience, large international clients book portfolio, variety of countries they deal with, international COIs already established.
• Must be highly capable of meeting sales goals, independent activity in direct banking sales and credit support as well as maximizing cross-sell opportunities and relationship profitability.
• Must be Bilingual in Spanish and English (speak, write, and read fluently in both languages)
• Possesses solid knowledge of banking products.
• Ability to manage large accounts independently.
• Experience working in a sales team, and high-quality service advocacy.
• An in-depth knowledge of Bank Secrecy Act/AML requirements is required.
• Knowledge on the completion of KYC is required.

Education:

• Associate's Degree in Finance, Business or a related field required.
• Bachelor's Degree in Finance, Business or a related field preferred.

Licenses/Certifications:

• FINRA licenses 7 and 66 is highly desirable. However, it's essential to note that these licensing prerequisites might undergo modifications overtime. Should management deem it necessary employees in this role, may be asked to obtain series 7 and 66, with a stipulation that such licenses must be fulfilled within 180 days from the date of request.

Special information to candidates:

• Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
• Please view Equal Employment Opportunity Posters provided by OFCCPhere.
• The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
• Reasonable accommodation may be made to assist individuals with disabilities to complete the online application process. Please contact our Human Resources Department at 305-577-7680 or by e-mail at employment@citynational.com. 

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