Workplace Policy Hybrid Job ID 2024-4850 Date posted 03/04/2024 Overview:

The International Relationship Manager Sr coordinates at a senior level with the sales team to establish, build, and sustain Business Banking relationships with companies with gross sales of generally less than $10mm. Responsible for the overall success and growth for assigned sales territory. Represents the bank as the primary relationship manager with clients in the book of business. Involved in the credit process including Credit Underwriting, Portfolio Management and Review, Wisk/Credit Grading and Risk Identification and management. Portfolio management will include servicing covenant compliance, collateral monitoring.

Principal Duties & Responsibilities:

• Consistently meets and exceeds individual and/or team sales goals, including but not limited to deposit, loans and other, as applicable.

• Independently expands existing relationships and solicits new business through client referrals and cold calling efforts to meet or exceed the Bank’s strategic goals.

• Works closely with the team to generate, identify, qualify, and prioritize new prospects.

• Generates proposal and develops sales strategies at an expert level.

• Develops, expands, and maintains referral sources.

• Documents relationship process as needed.

• Works with clients in analyzing problems and propose solutions.

• Acts as client’s advocate in securing suitable credit and cross selling products and services.

• Structures and completes unsecured business loans.

• Evaluates business, management, industry, financial and structural risk, and documents assessment in a credit approval document.

• Organizes and leads involved sales initiative, including generating complex, customized proposals.

• Works to develop and maintain solid relationships with all partners.

• Maintains expert level knowledge of all bank products and services.

• Participates in special projects as needed.

• Must be willing to participate in community organizations and activities.

• Meets the requirements of the S.A.F.E Act and expected to follow procedures including notifying Human Resources of any changes in current status.

Qualifications:

• 8-10 years of direct sales and International Personal Banking development experience.
• Must have formal credit training.
• Must be highly capable of meeting sales goals, independent activity in direct banking sales and credit support as well as maximizing cross-sell opportunities and relationship profitability
• Good verbal, written, and interpersonal communication skills.
• An in-depth knowledge of Bank Secrecy Act/AML requirements.
• Knowledge on the completion of KYC is required.
• Individual is expected to deliver the highest level of client service to the client base while responding to all client requests on a timely basis by providing prompt and efficient service.
• Bilingual Spanish and English required.
• Licenses 7 and 66 with experience preferred. If the candidate is unlicensed must be willing to complete requirements in the future.

Education:

• Bachelor's Degree in Finance, Business or a related field required.

Licenses/Certifications:

• FINRA licenses 7 and 66 is highly desirable. However, it's essential to note that these licensing prerequisites might undergo modifications overtime. Should management deem it necessary employees in this role, may be asked to obtain series 7 and 66, with a stipulation that such licenses must be fulfilled within 180 days from the date of request.

Special information to candidates:

• Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
• Please view Equal Employment Opportunity Posters provided by OFCCP here.
• The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
• Reasonable accommodation may be made to assist individuals with disabilities to complete the online application process. Please contact our Human Resources Department at 305-577-7680 or by e-mail at employment@citynational.com.