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International Relationship Manager-Senior

Miami, Florida

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City National Bank of Florida Relationship Managers work with a wide range of clients, from individual investors and small business owners to large corporations and institutional investors. The Relationship Manager must be knowledgeable about the financial products and services available to their clients and be able to provide expert advice and guidance on everything from investment strategies to risk management. In addition to providing financial advice and support, Relationship Managers are also responsible for building and maintaining trust with their clients. They must be skilled at communication and interpersonal relations and be able to establish strong and positive relationships with clients based on trust, respect, and mutual understanding.

  • Job Type: Full Time
  • Workplace Policy: Hybrid
  • Travel: Minimal (if any)

Success Profile

  • Relationship Expert
  • Problem Solver
  • Multi-tasker
  • Confident
  • Strategic
  • Results Driven


Our entrepreneurial, win-together team thinks boldly, looks to and learns from each other, and is focused on creating big client successes that lead to big career growth.

“As a Relationship Manager, I can confidently say that this is one of the most rewarding and fulfilling careers out there. Building and maintaining strong relationships with clients is at the heart of this profession, which means that every day is different and presents new challenges to overcome. What I love most about being a Relationship Manager at CNB is the opportunity to help clients achieve their financial goals and realize their dreams, by creating creative solutions. Whether it's securing a loan for a new business venture, providing financial advice to help clients manage their finances better, or connecting them with resources and support, being a Relationship Manager is about being a partner in success.”

Highly Successful Relationship Manager, City National Bank of Florida

International Relationship Manager-Senior

Workplace Policy Hybrid Job ID 2024-4850 Date posted 03/04/2024
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The International Relationship Manager Sr coordinates at a senior level with the sales team to establish, build, and sustain Business Banking relationships with companies with gross sales of generally less than $10mm. Responsible for the overall success and growth for assigned sales territory. Represents the bank as the primary relationship manager with clients in the book of business. Involved in the credit process including Credit Underwriting, Portfolio Management and Review, Wisk/Credit Grading and Risk Identification and management. Portfolio management will include servicing covenant compliance, collateral monitoring.

Principal Duties & Responsibilities:

  • Consistently meets and exceeds individual and/or team sales goals, including but not limited to deposit, loans and other, as applicable.

  • Independently expands existing relationships and solicits new business through client referrals and cold calling efforts to meet or exceed the Bank’s strategic goals.

  • Works closely with the team to generate, identify, qualify, and prioritize new prospects.

  • Generates proposal and develops sales strategies at an expert level.

  • Develops, expands, and maintains referral sources.

  • Documents relationship process as needed.

  • Works with clients in analyzing problems and propose solutions.

  • Acts as client’s advocate in securing suitable credit and cross selling products and services.

  • Structures and completes unsecured business loans.

  • Evaluates business, management, industry, financial and structural risk, and documents assessment in a credit approval document.

  • Organizes and leads involved sales initiative, including generating complex, customized proposals.

  • Works to develop and maintain solid relationships with all partners.

  • Maintains expert level knowledge of all bank products and services.

  • Participates in special projects as needed.

  • Must be willing to participate in community organizations and activities.

  • Meets the requirements of the S.A.F.E Act and expected to follow procedures including notifying Human Resources of any changes in current status.

  • 8-10 years of direct sales and International Personal Banking development experience.
  • Must have formal credit training.
  • Must be highly capable of meeting sales goals, independent activity in direct banking sales and credit support as well as maximizing cross-sell opportunities and relationship profitability
  • Good verbal, written, and interpersonal communication skills.
  • An in-depth knowledge of Bank Secrecy Act/AML requirements.
  • Knowledge on the completion of KYC is required.
  • Individual is expected to deliver the highest level of client service to the client base while responding to all client requests on a timely basis by providing prompt and efficient service.
  • Bilingual Spanish and English required.
  • Licenses 7 and 66 with experience preferred. If the candidate is unlicensed must be willing to complete requirements in the future.

  • Bachelor's Degree in Finance, Business or a related field required.


  • FINRA licenses 7 and 66 is highly desirable. However, it's essential to note that these licensing prerequisites might undergo modifications overtime. Should management deem it necessary employees in this role, may be asked to obtain series 7 and 66, with a stipulation that such licenses must be fulfilled within 180 days from the date of request.

Special information to candidates:
  • Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
  • Please view Equal Employment Opportunity Posters provided by OFCCP here.
  • The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
  • Reasonable accommodation may be made to assist individuals with disabilities to complete the online application process. Please contact our Human Resources Department at 305-577-7680 or by e-mail at

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  • Medical

    We are proud to offer you a choice of medical plans that provide comprehensive medical and prescription drug coverage. The plans also offer many resources and tools to help you maintain a healthy lifestyle.

  • 401(k)/Retirement Plans

    We don't just want you to have a great career, but a great life, so we provide a comprehensive 401(k) program that provides 100% match up to 5%.

  • Tuition Reimbursement

    We offer you the opportunity to make your educational dreams a reality. We provide financial assistance for undergraduate and graduate studies.

  • Holidays

    As if we don't have plenty of PTO, we also celebrate all national holidays. This perk just keeps on giving: see the list of holidays.

  • Awards & Recognition

    We believe that employee engagement doesn't just happen, you have to make it happen, and we do. Here you will have very strong awards and recognition programs that celebrate the true you.

  • Flex Time

    We are all-in on the office, but understand that working from home has some benefits, so, for some roles we offer the best of both worlds. We have a hybrid work schedule so you can too.