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Trade Services and Finance Product Director

Workplace Policy Full Time In Office Job ID 2026-5783 Date posted 02/06/2026

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Overview:

About the Role

Trade Services and Finance Product Director is responsible for providing overall leadership, strategic direction, and P&L management for the bank's trade business. This role oversees the end-to-end execution of trade transactions, including letters of credit, collections, guarantees, and related financing, while ensuring adherence to international regulations, ICC rules, and internal risk policies. The position also plays a pivotal role in the strategic development, management, and enhancement of trade finance products and services to ensure they remain competitive, compliant, and aligned with evolving market needs. Working closely with internal stakeholders, clients, and external partners, the role ensures the seamless delivery of trade services and contributes to strengthening the bank's trade finance/services offering.

What You'll Do

Lead and oversee all trade finance/services processing activities to ensure accuracy, efficiency, and compliance.
Lead Trade Product implementation efforts by partnering with Operations to co‑lead project activities and direct the development of operative procedures and hiring needed to support the Operations Team.
Define and implement operational policies, procedures, controls, and service standards to ensure efficiency, consistency, and regulatory compliance. Elaborate Product programs and Product Team job descriptions and org chart.
Manage the trade execution team, ensuring strong performance, clear prioritization, and operational continuity.
Provide oversight and direction in partnership with Operations to review and implement operative processes aligned with bank policies and applicable international rules.
Ensure full compliance with internal risk policies, ICC rules (UCP 600, URC 522, URDG 758, ISP98), and applicable international regulations, escalating issues as required.
Liaise with internal stakeholders including business units, risk, compliance, legal, internal audit, and operations leadership to support governance, audits, and process improvements.
Ensure the operative process and guidelines are in place for the day to day trade services/finance operations, guiding staff through complex cases and supporting effective resolution of documentation, processing, or settlement issues.
Monitor key performance indicators (KPIs) such as turnaround time, error rates, discrepancy rates, and SLA adherence; develop action plans to improve performance and operational quality.
Review entitlements and authorization procedures for complex or high value transactions from both the product and operational perspectives, ensuring accuracy, appropriate documentation, and adherence to trade regulations and bank policies.
Provide strategic direction and oversight in coordination with sales, product, corporate finance, logistics/trade desks, compliance, and technology teams to ensure integrated trade execution and alignment with product and business goals.

Qualifications:

What You Bring:

8-10 years of experience in trade operations, trade services, or trade finance, with extensive exposure to documentary credits, collections, guarantees, and trade documentation.
Demonstrated extensive knowledge of trade finance products including Letters of Credit, Standby LCs, Documentary Collections, Guarantees, Supply Chain Finance, and trade‑related financing structures.
Demonstrated leadership capability, including the ability to set direction, influence decision‑making, develop staff, and build a high‑performing team aligned with organizational goals.
Ability to lead and develop teams, drive performance, delegate effectively, and build a high‑performing culture.
Ability to communicate clearly and professionally with internal stakeholders, clients, correspondent banks, and auditors.
Strong familiarity with global sanctions, AML/KYC requirements, and regulatory frameworks impacting trade operations.
Strong problem‑solving skills and the ability to exercise independent judgment, take initiative, and critically evaluate processes and procedures to drive continuous improvement.

Licenses/Certifications:

Certified Documentary Credit Specialist (CDCS) preferred.
Certified Trade Finance Professional (CTFP) preferred.

Education:

Bachelor's Degree in Finance, Economics, Business Administration, International Trade, or related fields.; or
An equivalent combination of education and/or relevant professional experience may be considered in lieu of a degree.

Special information to candidates:

City National Bank of Florida is an Equal Opportunity Employer and is committed to providing equal employment opportunities to all applicants. We do not discriminate on the basis of race, color, religion, sex, pregnancy, national origin, age, disability, genetic information, protected veteran status, or any other status protected under federal, state, or Florida law. City National Bank of Florida complies with the Americans with Disabilities Act (ADA) and applicable Florida laws. Qualified individuals with disabilities who require a reasonable accommodation in order to complete the online application or participate in the hiring process may contact our Human Resources Talent Attraction Department at 305-577-7207 or by email at talent.attraction@citynational.com.

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