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Real Estate Relationship Manager

Palm Beach Gardens, Florida

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City National Bank of Florida Relationship Managers work with a wide range of clients, from individual investors and small business owners to large corporations and institutional investors. The Relationship Manager must be knowledgeable about the financial products and services available to their clients and be able to provide expert advice and guidance on everything from investment strategies to risk management. In addition to providing financial advice and support, Relationship Managers are also responsible for building and maintaining trust with their clients. They must be skilled at communication and interpersonal relations and be able to establish strong and positive relationships with clients based on trust, respect, and mutual understanding.

  • Job Type: Full Time
  • Workplace Policy: Hybrid
  • Travel: Minimal (if any)

Success Profile

  • Relationship Expert
  • Problem Solver
  • Multi-tasker
  • Confident
  • Strategic
  • Results Driven

Culture

Our entrepreneurial, win-together team thinks boldly, looks to and learns from each other, and is focused on creating big client successes that lead to big career growth.

“As a Relationship Manager, I can confidently say that this is one of the most rewarding and fulfilling careers out there. Building and maintaining strong relationships with clients is at the heart of this profession, which means that every day is different and presents new challenges to overcome. What I love most about being a Relationship Manager at CNB is the opportunity to help clients achieve their financial goals and realize their dreams, by creating creative solutions. Whether it's securing a loan for a new business venture, providing financial advice to help clients manage their finances better, or connecting them with resources and support, being a Relationship Manager is about being a partner in success.”

Highly Successful Relationship Manager, City National Bank of Florida

Real Estate Relationship Manager

Workplace Policy Hybrid Job ID 2024-4854 Date posted 02/07/2024
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Overview:

The Real Estate Relationship Manager is the primary bank contact for professional real estate developers and investors. Originates construction, bridge and term mortgage loans in the context of servicing large dollar volume relationships. Participates in related business development activities; including the generation of deposits, non-interest, income and the cross-selling of bank products.

Principal Duties & Responsibilities:

  • Meets or exceeds individual sales and retention goals adhering to corporate, legal, and regulatory policies, guidelines, and requirements regarding compliance.

  • Independently expands existing relationships and solicits new business through client referrals and cold calling efforts to meet or exceed the Bank’s strategic goals.

  • Requires significant marketing presentation, sales and relationship building skills.

  • Responsible for reaching and surpassing individual goals for new client acquisition, new loans, incremental deposits, incremental treasury management revenues and referrals to other of CNB’s Lines of Business

  • Calls on potential or existing clients to develop new business or retain and expand existing business.

  • Provides best-in-class service to clients and prospective clients.

  • Meets with applicants to develop a complete package of information on both the real estate which will serve as collateral and the financial condition of the borrower(s) and/or guarantor(s).

  • Uses outside contacts and resources in researching the credit history of the borrower(s)/guarantor(s).

  • Uses outside contacts and resources in researching the market for and value of the real estate collateral.

  • With independent analysis, ensures full compliance with loan terms. Promptly identifies potential issues and alerts management of any problems in the portfolio.

  • If the loan is an acceptable risk for the bank, negotiates the terms of the loan with the client based on the risk in the loan, current conditions in the financial markets, overall profitability of the loan and the current internal goals of the bank.

  • Develops a complete loan committee presentation, using the banks credit department or Real Estate Underwriter.

  • Proficient in the utilization of client management systems and has a well-defined sales process, including call preparation, follow up, relationship planning, time management and prospecting.

  • Maintains a high level of calling and prospecting activity.


Qualifications:
  • 5-7 years of prior commercial real estate banking experience with thorough knowledge of conventional loan requirements and real estate law; capable of handling the most complex loans.
  • Proven track record in sales ability/aptitude and business development.
  • Fully developed understanding of lending and credit approval process as well as bank policies and external regulations.
  • Knowledge of sales principles.
  • Detailed knowledge of credit analysis practice and procedure.
  • Strong analysis, judgment and communication (oral and written) skills.
  • Should possess excellent negotiation and problem solving skills.
  • Ability to present loan commitments to executive management.
  • Must possess a high level of analytical skills.
  • Must possess strong, well developed interpersonal skills.
  • Ability to be assertive and decisive in arriving at sound business decisions which serve the best interest of the client.
  • Motivation and initiative are essential to this position.
  • Results-oriented, flexible, and demonstrated ability to prioritize work assignments.

Education:
  • Bachelor’s degree in Business, Real Estate or related field.

Special information to candidates:
  • Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
  • Please view Equal Employment Opportunity Posters provided by OFCCP here.
  • The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
  • Reasonable accommodation may be made to assist individuals with disabilities to complete the online application process. Please contact our Human Resources Department at 305-577-7680 or by e-mail at employment@citynational.com
  • #LI-GP1

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Benefits

  • Medical

    We are proud to offer you a choice of medical plans that provide comprehensive medical and prescription drug coverage. The plans also offer many resources and tools to help you maintain a healthy lifestyle.

  • 401(k)/Retirement Plans

    We don't just want you to have a great career, but a great life, so we provide a comprehensive 401(k) program that provides 100% match up to 5%.

  • Tuition Reimbursement

    We offer you the opportunity to make your educational dreams a reality. We provide financial assistance for undergraduate and graduate studies.

  • Holidays

    As if we don't have plenty of PTO, we also celebrate all national holidays. This perk just keeps on giving: see the list of holidays.

  • Awards & Recognition

    We believe that employee engagement doesn't just happen, you have to make it happen, and we do. Here you will have very strong awards and recognition programs that celebrate the true you.

  • Flex Time

    We are all-in on the office, but understand that working from home has some benefits, so, for some roles we offer the best of both worlds. We have a hybrid work schedule so you can too.